Q: Can I get a personalized comprehensive reading based on the output results?
A: Our website does not offer individual (manual) readings.

Q: Should I break up with my current partner? Or should I continue my marriage?
A: We do not provide individual consultations or advice regarding the output results.

Q: Is it possible to improve compatibility with my partner?
A: We believe that compatibility between people does not fundamentally change. Rather than trying to improve compatibility, we think it's more important to find someone who is a good match from the start.

Q: I haven't received the email after ordering the reading. What's going on?
A-1: It may have been caught by your spam filter, so please check your spam folder.
A-2: There is a possibility that you entered an incorrect email address. If an incorrect email address is provided, we have no way of contacting you, so please ensure that your information is correct.

Q: Can I do a reading for family members or same-sex friends, not just romantic partners or spouses?
A: You can perform readings with anyone, including family, friends, coworkers, or supervisors. Doing a reading for someone who has had a significant impact on you, for better or worse, can provide insight into your relationships and may help release any trauma you experienced from that person.

Q: Are the results of the reading applicable to foreigners as well?
A: Yes, they are applicable.

Q: Are there any payment methods other than credit card?
A: We only accept credit card payments (Visa, MasterCard, JCB).

Q: How can I update the information for an expired credit card?
A: Please press the "Delete email, phone, and password information" button in the credit card payment form, and then re-register your new credit card.

Q: I don’t know my exact birth time. Can I input an approximate time?
A: Entering an incorrect birth time will result in incorrect readings. If you do not know your exact birth time, leave both the minute and hour fields as "Unknown." Alternatively, use the "Find Time of Birth" option in the input form to search for your birth time.